Privacy notice

COP8 Tax is a specialist service of [TRADING NAME]. [TRADING NAME] is a trading name of [LEGAL ENTITY NAME], a company registered in England and Wales, company no. [COMPANY NUMBER]. Registered office: [REGISTERED OFFICE ADDRESS].

We are the "data controller" for the information you give us through this website, which means we decide how it is used. Questions about this notice or your information: info@groupams.co.uk or 0161 850 2632.

• Contact details you give us: name, phone number, email address and, for advisers, your firm.
• Details about your situation: the type of HMRC letter, your deadline, who the investigation is about, and anything you write in a message.
• Your risk-check answers and the result.
• How you found us: the advert or link you came from (for example source, campaign and click reference).
• A scrambled ("hashed") version of your internet address, used only to block spam. We cannot read your actual address from it.
• Website usage data from Google Analytics, but only if you click Accept on the cookie bar.

• To reply to your enquiry and arrange a consultation: this is a step you ask us to take before any agreement with us.
• To keep the website secure and stop spam, and to see which adverts bring enquiries: our legitimate interests in running the firm.
• Analytics cookies: only with your consent, which you can withdraw at any time.

We do not use your information for automated decisions about you, and we never sell it.

Details about a tax investigation are confidential. Only the staff who need to handle your enquiry can see them. Our records are stored securely, with access limited to authorised staff.

• Our website hosting and database providers, who store the information for us.
• Our email provider, to send enquiry notifications and replies.
• Google, for analytics, only if you have accepted analytics cookies.
• Professional advisers, regulators or law enforcement where the law requires it.

Some providers may process data outside the UK. Where they do, we rely on the legal safeguards UK law requires, such as UK-approved contract terms.

Everything you tell us is treated in strict confidence, subject to our legal and regulatory obligations.

If your enquiry does not lead to us acting for you, we keep it for [RETENTION PERIOD] and then delete it. If you become a client, we keep your records for as long as our professional and legal obligations require.

You can ask us to:

• give you a copy of the information we hold about you;
• correct anything that is wrong;
• delete your information;
• stop or limit how we use it, or object to it being used;
• transfer it to another organisation.

Email info@groupams.co.uk. We will reply within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or 0303 123 1113.

See our cookie policy.