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Legal

Complaints procedure

How to raise a complaint with us and how we will handle it.

COP8 Tax is a specialist service of [TRADING NAME]. [TRADING NAME] is a trading name of [LEGAL ENTITY NAME], a company registered in England and Wales, company no. [COMPANY NUMBER]. Registered office: [REGISTERED OFFICE ADDRESS]. Contact: info@groupams.co.uk or 0161 850 2632.

How to complain

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What happens next

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Escalating your complaint

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Confidential consultation

Speak to a COP8 specialist before you reply to HMRC

What you say and sign in the first weeks shapes how a Code of Practice 8 investigation unfolds. Tell us what you have received and we will talk you through your options, in confidence and without obligation.

Not ready to talk? Take the 2-minute COP8 risk check

  • ICAEW Chartered Accountants
  • Strictly confidential
  • Specialist in HMRC investigations
  • We'll call you within 2 hoursOutside office hours? We'll call you by 11am the next working day.