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HMRC Code of Practice 8 specialists

Received a COP8 letter from HMRC?

A Code of Practice 8 investigation is civil, not criminal. But what you say and sign in the next few weeks can decide how it ends. Speak to a specialist before you reply to HMRC.

Nick Davies

Led by Nick Davies — ex-HMRC, 40+ years in tax disputes

Or call 0161 850 2632

  • Strictly confidential
  • Specialists in HMRC FIS investigations
  • We'll call you within 2 hoursOutside office hours? We'll call you by 11am the next working day.
Nick Davies, lead adviser

Who leads our tax disputes team

Nick Davies

Head of Tax Disputes, AMS Group

“I started my career at HMRC and have spent over 40 years representing clients in tax disputes. Every COP8 case we take on is handled by our specialist tax disputes team.”

0161 850 2632

It's a civil investigation.

HMRC's Code says COP8 is not undertaken with a view to criminal prosecution.

You have rights.

Co-operation is voluntary, but HMRC can use formal powers if you don't co-operate, and co-operation is what earns penalty reductions. You can bring an adviser to every meeting, and you don't have to sign HMRC's meeting notes.

It can be resolved.

HMRC aims to reach an agreed settlement. Penalties can be reduced for co-operation and disclosure.

Why this matters

Why a COP8 investigation must be handled carefully

  • COP8 cases are run by HMRC's Fraud Investigation Service, whose officers are highly trained and well resourced.

  • HMRC can switch to a COP9 fraud investigation, or a criminal one, if it suspects fraud at any point.

  • HMRC usually has information before it writes: from banks, overseas tax authorities, Companies House, the Land Registry and social media.

  • The investigation often widens beyond the issues raised in the first letter.

Get specialist advice now
814
COP8 investigations open at HMRC as at 31 March 2026
191
new COP8 cases opened in 2025–26. This is specialist work most accountants never see.
Up to 200%
maximum penalty in the most serious offshore cases involving deliberate behaviour

Source: HMRC Fraud Investigation Service technical note, 2025 to 2026.

What happens next

How a COP8 investigation unfolds

  1. 1

    The opening letter

    HMRC says it is investigating under COP8 and names the issues.

  2. 2

    The opening meeting

    HMRC invites you to explain the facts. Preparation is critical.

  3. 3

    Information requests

    HMRC asks for documents and can issue formal notices to you and third parties.

  4. 4

    Payment on account

    HMRC may ask you to pay towards the tax it thinks is due.

  5. 5

    Negotiation

    Tax, interest and penalties are calculated and argued.

  6. 6

    Settlement

    Agreement, and possibly a Certificate of Full Disclosure.

Read the full process →

How we help

How we protect you

Immediate case review

We read the letter, assess the risks and set the strategy within days.

Taking over HMRC contact

All correspondence and calls go through us.

Meeting preparation and attendance

We prepare you thoroughly and sit beside you.

Information requests

We check what HMRC is entitled to and challenge requests that go too far.

Penalty negotiation

We argue behaviour, disclosure quality and time limits to reduce what you pay.

Settlement and beyond

We review any certificate before you sign and help you stay compliant.

Discreet by default

  • We won't leave voicemails unless you tell us we can.
  • We can call from a withheld number if you prefer.
  • Letters come in plain envelopes.
  • Meet us at any of our 17 UK offices, away from your home or workplace.

Not sure how serious your situation is?

Answer 6 quick questions and get an instant, confidential indication of your risk level.

Take the 2-minute COP8 risk check

Credibility

Why clients and advisers choose us

Backed by AMS Group40-year heritage17 UK offices400+ peopleICAEW Chartered Accountants
Nick Davies, Head of Tax Disputes

Nick Davies

Head of Tax Disputes, AMS Group

Began his career at HMRC

Over 40 years advising and representing clients in tax disputes

Founding member of the Contentious Tax Group; represents clients at the Tax Tribunal

ICAEW Chartered Accountants

COP8 or COP9?

Know which investigation you're facing

COP8

  • Civil investigation
  • HMRC suspects significant tax loss, often from avoidance or complex arrangements
  • Fraud is not usually alleged at the outset

COP9

  • HMRC suspects fraud
  • You're offered the Contractual Disclosure Facility
  • Protection from criminal investigation for a full and honest disclosure

FAQ

Common questions

No. HMRC's Code states COP8 is a civil investigation, not undertaken with a view to prosecution. HMRC can change course if it later suspects fraud.

No, attendance is voluntary. Many people find a well-prepared meeting helps, but get advice before deciding.

Often 18 months or more, depending on complexity and how quickly information is provided.

Usually 4 years, 6 for careless errors and up to 20 for deliberate behaviour. Offshore matters can carry longer limits.

Yes. Penalties depend on behaviour and the quality of disclosure: telling, helping and giving access can bring them down significantly.

Your first call is free. If you want us to act, we start with a fixed-fee case review of £1,950 + VAT. We read the letter and your records, set out the risks and agree a strategy with you. You then receive a formal written quote for the next stages, with a fixed fee for each one, before any further work begins. The case review fee is credited in full against the first stage if you instruct us. If HMRC widens the investigation, we agree a revised fee with you before doing the extra work.
See all questions →

What it costs

  1. 1

    Free first call

    No cost, no obligation.

  2. 2

    Case review

    £1,950 + VAT

    We read the letter and your records, set out the risks and agree a strategy with you.

  3. 3

    Fixed fee for each stage

    You receive a formal written quote before any further work begins.

  • The case review fee is credited in full against the first stage if you instruct us.
  • If HMRC widens the investigation, we agree a revised fee with you before doing the extra work.

Confidential consultation

Don't face HMRC alone

The earlier you get specialist advice, the more options you have. Your first conversation is free and strictly confidential.

Free first call. Fixed-fee case review from £1,950 + VAT, credited against your first stage.

Not ready to talk? Take the 2-minute COP8 risk check

  • ICAEW Chartered Accountants
  • Strictly confidential
  • Specialist in HMRC investigations
  • We'll call you within 2 hoursOutside office hours? We'll call you by 11am the next working day.